Questions people actually ask
If yours is not here, message us — it is one person answering, so you get a straight answer rather than a ticket number.
What do I pay online?
20% of the rental price, to confirm your booking. The rest of the rental, and any extras such as a helmet or a child seat, you pay to the partner when you collect, in cash or by card. Nothing is added at the end.
What’s included in the price?
For bikes: a lock, in the price. A helmet, if you want one, is from €2 a day, €10 for a week.
Where do I collect?
From the partner’s shop in Lambi, a short way north of Kos Town. You get the exact address and a name when you book.
What time do I bring it back?
Each rental day is 24 hours from the time you collect. Collected at 5 pm on 5 October for three days, it comes back by 5 pm on 8 October. A car or scooter booked for a single day is the exception: it comes back the same day by 19:00. Bikes are handed over from 09:00 to 20:30, cars and scooters from 09:00 to 19:00.
Can you pick me up?
Yes: the rental shop picks you up from your accommodation (hotel or apartment) and takes you back at the end — free in Lambi, and in Kos Town, Psalidi, Platani and Tigaki when your trip comes to €60 or more, all your rentals together.
Can you deliver to my accommodation?
Bikes, yes: in Kos Town, Psalidi, Lambi, Platani and Tigaki, for €10. The price covers both trips: we bring it on the first day and collect it from the same address on the last. Up to five bikes we bring and collect at the same time are one delivery, one fee. Scooters and cars are collected from the shop, or we collect you. You pick it at checkout and it is on the booking. We confirm the window by message after you book. For Marmari, Mastichari, Kardamena and Kefalos ask us first.
Which areas do you cover?
Kos Town, Psalidi, Lambi, Platani and Tigaki as standard. Marmari, Mastichari, Kardamena and Kefalos on request — send your dates and we tell you what is possible, as soon as we can.
What’s your cancellation policy?
Free cancellation up to 48 hours before your start date. After that, the 20% deposit is kept.
What if something breaks during my rental?
One message to us, and we bring a replacement as soon as we can and take the first one away.
Do I need a licence?
Not for a bike. For a car or a scooter you need a valid driving licence for that vehicle, and to be 21 for a car or 19 for a scooter (or have held your licence for a year). Every car is insured, with an excess of €500 or €1,000 depending on the car, and takes a €300 deposit in cash: paid at handover and returned when the car comes back in the condition it left in. Child seats are free. A scooter takes a deposit of €100 up to 125 cc and €300 above.
Who do I talk to?
A person, not a call centre. One name, one number, in English, German and Dutch.
Is my payment secure?
Yes. Online payments are handled by Stripe — we never see or store your card details.